Privacy Policy

1. Data We Collect

We collect information that you provide directly when you enroll in a program, submit an inquiry form, or communicate with us. This typically includes your name, email address, phone number (if provided), and any message content you submit through our contact form.

When you visit our website, we may also collect technical information such as your IP address, browser type, pages visited, and time spent on the site. This data is gathered through cookies and similar technologies, as described in our Cookie Policy.

2. How We Use Your Data

We use the information we collect for the following purposes: to respond to your inquiries and provide information about our programs, to process course enrollments and manage participant records, to send relevant communications about upcoming sessions or schedule changes, and to improve our website and educational offerings based on usage patterns.

We will not send you marketing communications unless you have opted in. You may withdraw your consent to marketing messages at any time by contacting us.

3. Legal Basis for Processing

We process your personal data on the following legal grounds under Thailand's Personal Data Protection Act (PDPA): consent (when you submit a form or agree to cookies), contractual necessity (when processing enrollment data), and legitimate interest (when analyzing website usage to improve our services).

4. Data Sharing

We do not sell or rent your personal data to third parties. We may share limited information with service providers who assist with website hosting, email delivery, or analytics — but only under strict data processing agreements. These providers are not permitted to use your data for any purpose other than supporting our operations.

5. Data Retention

We retain your personal data only as long as necessary for the purposes described above. Inquiry data is typically kept for 12 months. Enrollment records are retained for up to 5 years for administrative and legal compliance purposes. Website analytics data is aggregated and anonymized within 26 months.

6. Data Protection

We take reasonable measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. These measures include encryption of data in transit, restricted access controls, and regular review of our security practices. However, no method of transmission over the internet is completely secure, and we cannot provide an absolute assurance of security.

7. Cookies

Our website uses cookies to enhance functionality and understand how visitors interact with our pages. For detailed information on the types of cookies we use and how to manage your preferences, please see our Cookie Policy.

8. Your Rights

Under the PDPA, you have the right to access the personal data we hold about you, request corrections to inaccurate information, request deletion of your data (subject to legal retention requirements), withdraw consent for data processing, request a copy of your data in a portable format, and lodge a complaint with Thailand's Personal Data Protection Committee if you believe your rights have been violated.

To exercise any of these rights, please contact us at [email protected]. We will respond within 30 days.

9. Third-Party Links

Our website may contain links to external sites that are not operated by us. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies independently.

10. Children's Privacy

Our services are intended for individuals aged 18 and older. We do not knowingly collect personal data from anyone under the age of 18. If we become aware that we have collected data from a minor, we will take steps to delete it promptly.

11. Changes to This Policy

We may update this policy from time to time. When we do, we will revise the "Last Updated" date at the top. We encourage you to review this page periodically. Continued use of our website after changes constitutes acceptance of the updated policy.

12. Contact Information

For questions or concerns about this privacy policy or our data handling practices, please contact:

sablefonvr
127 Asoke-Din Daeng Road, Din Daeng, Bangkok 10400
Email: [email protected]
Phone: +66 2 641 8537